worse customer service i ever seen in doctors offi
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2/5/2011
You go to Doctors Offices in El Paso, and want to know more about the Doctor or get appointment or call for change of meds or emergency calls and you get a receptionist who does not give infomation to doctor or forgets . Call for two weeks still the receptionst didnt give the message, my mom ended up with a stroke . The doctors are not the receptionist or the Assistants , but they act like it. And they if you try to compline about them blackball you or lie. What kind of service is this ? Does a person have to have a stroke . DOCTORS please send out surveys of your office employees service please. They are ruining your business and leaving alot of bad impressions of your offices here. What is wrong with assistant or receptionist that acts like a doctor and trys to makes decisions that suppose to be done by a doctor and they dont give you the messages. Do some pyschlogical testing on them before you hire , think it called low self esteem problems. Why dont you have a LPN WORKING OR NURSE THAT QUALIFIED.
Jaxqueline | El Paso, TX