Do you not want my business?
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10/20/2009
My experience in Decatur has been a rather odd one. I have meet some really nice people, however I have wondered how anyone stays in business in this town. Here's a quick run down of my encounters:
1. Needed floors redone in my RV, Called a flooring company, to come and measure... they never showed.
2. went into an Rv Store to inquire about purchasing a table for my RV that was made of wood: The response; "Well..... they are really expensive, you can probably find one cheaper if you look around...." I told him that I had and that a table that size was hard to find. He continued to discourage me. Now, I really did not want to look around,but he talked me right out of the sale.Not because I did not want to spend the money, but because I was becoming annoyed with his "no sale" sale's tactic
3. Finally got a flooring company to do the floor, They did not return calls, got the details wrong, when I said something to them, they acted as if I was being difficult with the famous question " what can we do to make it better?" well, for starters don't tell me you are going to call me on a certain day and they 3 or 4 days later I have to call you.
4. Walked into U haul on Beltline, ordered a hitch for my car, they said it would be there in 2 days and they would call me. 7 days later I called them, they said it went to the wrong address, they corrected it, Said it would be in 2-3 days, more than a week went buy, I called them, this went on for a month, After all that, I said forget it and had a friend order it and put in on.
5. Called a different Rv store, (there are only two in town) and told them that I wanted someone to come out and put an awning on my RV. Their response...Well,,,, I don't know when he can get out there, can you bring it in? ( I said no) Well.... you know we charge a 50.00 trip charge. ( I said Ok) and you know they start charging labor from the time they leave the shop...It would be cheaper if you could bring it in......, ( I hung up!)
There are more, but do you get where I am going with this. What is wrong with these people, How do they stay in business, either they provide terrible customer service or they want you to go somewhere esle.
PEOPLE OF DECATUR:
WHEN FOLKS COME TO YOUR TOWN TO SPEND THEIR MONEY....TAKE IT!!!!!!!!
carmen | Saraland, AL